Privacy Policy
At DermaKācā, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Last Updated: January 2024
Our Commitment to Your Privacy
DermaKācā ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. As a medical aesthetic clinic, we understand the sensitive nature of the information you share with us and take our responsibility to protect it seriously.
This Privacy Policy applies to all information collected through our website, clinic visits, consultations, treatments, and any other interactions with DermaKācā.
Information We Collect
Personal Information
- Name, age, gender, and contact details (phone, email, address)
- Medical history and current health conditions
- Skin concerns, treatment preferences, and aesthetic goals
- Previous cosmetic treatments and allergies
- Payment information and billing details
Treatment Information
- Before and after photographs (with explicit consent)
- Treatment records and progress notes
- Consultation notes and recommendations
- Appointment history and scheduling preferences
Technical Information
- Website usage data and cookies
- IP address and browser information
- Device information and operating system
- Social media interactions and preferences
How We Use Your Information
Treatment & Care
- Providing personalized aesthetic treatments and consultations
- Monitoring treatment progress and outcomes
- Ensuring safety and managing potential complications
- Maintaining comprehensive medical records
Communication
- Appointment reminders and follow-up care instructions
- Treatment updates and aftercare guidance
- Marketing communications about new services (with consent)
- Emergency contact in case of treatment-related issues
Business Operations
- Processing payments and managing billing
- Improving our services and treatment protocols
- Staff training and quality assurance
- Legal compliance and regulatory requirements
Information Sharing & Disclosure
We May Share Information With:
- Medical professionals involved in your care
- Insurance providers (with your consent)
- Legal authorities when required by law
- Third-party service providers (payment processors, appointment systems)
We Will Never:
- Sell your personal information to third parties
- Share your treatment photos without explicit consent
- Use your information for unauthorized marketing
- Disclose sensitive medical information without legal requirement
Data Security & Protection
Security Measures
- Encrypted data storage and transmission
- Secure servers with regular security updates
- Limited access to authorized personnel only
- Regular security audits and vulnerability assessments
Physical Security
- Locked filing cabinets for physical records
- Restricted access to treatment and consultation rooms
- Secure disposal of sensitive documents
- CCTV monitoring of clinic premises
Your Privacy Rights
You Have the Right To:
- Access your personal information and treatment records
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for marketing communications
- Request data portability to another provider
- File a complaint with relevant authorities
Consent Management
- Explicit consent for treatment photographs
- Opt-in consent for marketing communications
- Separate consent for sharing testimonials
- Right to withdraw consent at any time
Additional Important Information
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Medical records are kept for a minimum of 7 years as required by law.
Cookies & Website Data
Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser preferences.
Third-Party Services
We may use third-party services for appointment scheduling, payment processing, and communication. These providers are bound by strict confidentiality agreements.
Policy Updates
We may update this policy periodically. Significant changes will be communicated via email or prominent website notice.
Contact Us About Privacy
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information below: